Description:

Read Chapter 7 module 00107-09 Basic Communication Skills and answer the following questions, be sure to list the section you found the information in.

1. If you are given verbal instructions for a task,  what can you do to ensure you have good understanding of the task _____________________________,_____________________

_______________________________,____________________________.

2. If you are giving the instructions what is necessary for you to do to ensure your audience understands the information and the task __________________________,

____________________________,


3.  When installing or assembling a project with written instructions what should you do to make sure you understand the information ________________________________.

4.  What is the fastest way to find information located in books ______________________,  _______________________,______________________

5.  When is it  inappropriate to talk on the phone ________________________,  ___________________________,_____________________________

6.  How is accuracy in writing tied to money on a job _________________________, ________________________

7.  Why is it important to be very clear when e-mailing someone_____________________, how is this accomplished___________________________.